Businesses thrive on processes all over the organization. Whether critical to back office functions or to customer-facing activites, a fax or document coming into your business or being sent.

The One Touch Integration Server (OTIS) is a document and event automation and integration solution that has been used to process tens of millions of faxes and documents into complex processes requiring data entry and synchronization with multiple third-party systems.

While many products claim flexibility, OTIS delivers with multiple configurable connectors and definable rules-based processing engines. This means organizations can simultaneously perform numerous tasks for each event without programming. OTIS's queuing technology allows for high-speed, high-volume scenarios with low CPU overhead. This adds up to a faster customer response and lower total cost of ownership and lower risk.

And, complexities are hidden from your users so you can simplify business processes in a snap.

OTIS capabilities include:

  • Intelligent File Naming for detailed control of file naming and storing. Each document or fax can be deposited in many locations in multiple formats
  • Barcode Detection/Parsing for reliable, accurate barcode reading even under harsh fax conditions
  • Barcode Stamping to automatically stamp key identifying information without your application doing the programming. When the document is returned, your system already knows where it goes
  • Integration to Document Management and Workflow with pre-built connectors for document management systems and third-party solutions
  • FileScan API for straightforward file pick up and processing
  • Database Updates and Lookups enabling data lookup to identify senders, determining how documents and faxes should be routed and prioritized
  • Overlay to automatically overlay dynamic fields for both inbound and outbound faxes and cover sheets
  • Mail Merge to easily send large numbers of unique faxes at any scheduled time and priority
  • XML Reader and Generator for ingesting and outputting XML files
  • GUI Rules-Based Configuration to "change your mind" without expensive, time-consuming and risky programming
  • High-Speed Queuing, Priorities optimizes fax line usage and gives precedence to more critical traffic
  • Intelligent "Retries" controls subsequent attempts based on whether line is busy, a human answers or the number isn't in service
  • Fax Broadcast Management to schedule, manage and prioritize high-volume faxing
  • Fax Router/Profiling Client to view or perform additional tasks with inbound faxes or scanned images
  • Image Control to detect and correct fax orientation
  • User and Group Security and Workflow Definition explicitly controlling access to features, functions and business processes
  • Email Capture to capture and process emails and corresponding attachments
  • Intelligent, Custom Email Notifications to deliver custom email messages, notifications and documents - with or without attachments
  • Centralized Administration and Configuration allowing administration from any workstation by an authorized user
 
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